Last Updated: July 20, 2026
Most people believe that anything involving health information is automatically "HIPAA protected." That is one of the most common misunderstandings in American healthcare.
HIPAA does not apply to The Implant Experience. Rather than let people assume otherwise, we want to explain exactly why—and what protects your information instead.
HIPAA is a federal law enacted in 1996. It regulates certain organizations rather than all health information.
HIPAA applies to:
If an organization does not fall into one of these categories, HIPAA generally does not apply regardless of how sensitive the information may be.
The Implant Experience is not:
You voluntarily provide information directly to us so we can deliver services you've requested. That relationship falls outside HIPAA's legal scope.
HIPAA is not something a company can simply "opt into." It depends entirely on the type of organization involved. We believe it's more honest to explain this than to suggest protections that legally do not exist.
The information you provide—such as your implant model, serial number, and implant date—is absolutely health information.
However, because of who holds that information, it is not considered "Protected Health Information (PHI)" under HIPAA.
That means the specific legal rights HIPAA gives you against your hospital or physician do not automatically apply to The Implant Experience.
That gap is real, and we believe you deserve to know about it.
Your information is protected through several legal and contractual commitments.
Although HIPAA does not require these protections, we voluntarily commit to them:
If we ever need medical records directly from your surgeon or hospital—for example, to identify a specific implant—HIPAA applies to your healthcare provider.
Your provider cannot release those records without your written authorization.
If we ever request that authorization, we will clearly explain what it covers.
Once records leave your provider and are shared directly with us, HIPAA no longer governs those records. Our Privacy Policy, Terms of Service, and applicable consumer protection laws then apply.
Currently, we do not collect medical records directly from healthcare providers. Instead, members enter their own implant information from implant cards or surgical records.
Many people assume HIPAA protects every company that handles health information.
It doesn't.
We believe trust begins with honesty. If we're asking you to trust us with information about your implant, we think you deserve a clear explanation of exactly what legal protections apply—and which ones do not.
Email us anytime at support@theimplantexperience.com .